Who We Are and Why We Care So Much About Customers
Welcome to CUSTOMR, where our passion for customers drives everything we do. With a combined 10+ years of client-side experience across renowned businesses, we discovered the transformative power of being data-led & integrating customer strategy into overall business strategy.
Our journey started when we witnessed firsthand the tremendous impact of these approaches. We couldn't help but wonder why more businesses weren't adopting this mindset.
That's why we created CUSTOMR, with a clear mission to revolutionize the "wishy-washy" customer space into a data-led, objective-driven environment that fosters commercially viable customer growth and retention
Why Trust us?
We don't just talk the talk; we've earned our clients' trust with tangible results. Here's why you can rely on us:
Experience: With a wealth of industry experience, we have worked with numerous enterprise businesses across Australia and New Zealand. Our expertise is diverse, giving us valuable insights and knowledge to support your goals.
Candid Approach: We aren't just "yes" men. While we aim to meet our clients' wants and desires, we pride ourselves on delivering work that goes beyond superficial satisfaction. Our focus is on delivering meaningful business and customer value to your business.
Thorough Analysis: We love digging deep into the nitty-gritty details. By rolling up our sleeves, we can provide you with the best possible options for long-term success. Sometimes, these options may differ from your initial expectations, but we believe in delivering what truly works.
Commitment to Success: We are dedicated to your success. Our team goes above and beyond to ensure that any work we deliver aligns with your objectives and drives tangible outcomes for your business and customers.
Whether you need assistance in refining your CRM strategy, leveraging customer insights, implementing loyalty programs, or harnessing customer technology, Customr is here to guide you every step of the way.
Get in touch with us here to discuss how we can collaborate to drive your business's growth, enhance customer satisfaction, and boost your bottom line.